I’m curious to know..
what is the material made of?
Eco friendly material that are bio-degradable! Hardwares which can be melted down and re-used :)
What is the average processing time?
Once order is finalised, the order will be shipped on the same day or the next working day. Do allow a timeframe of 3-5 working days to receive your parcel.
What size should I buy?
Collars - Do allow a two-finger gap when measuring your dog’s neck
Extra small (2cm hardware) - 24cm to 30cm
Small (2cm hardware) - 27cm to 39cm
Medium (2.5cm hardware) - 34cm to 51cm
Large (2.5cm hardware) - 32cm to 63cm
Harnesses - Measure around the neck & chest
Extra small (2cm hardware)
Neck - 22cm to 36cm, Chest - 30cm to 44cm
Small (2cm hardware)
Neck - 32cm to 46cm, Chest - 37cm to 57cm
Medium (2.5cm hardware)
Neck - 39cm to 62cm, Chest - 51cm to 77cm
Large (2.5cm hardware)
Neck - 52cm to 82cm, Chest - 57cm to 94cm
Bowties - Attachable to any collar/harness using the two velcro strips on the back
10.5cm x 7.5cm
Bandanas - Made to tie up at the neck, so do allow more space. Measured diagonally
Small - 41cm to 43cm
Medium - 55cm to 57cm
Large - 69cm to 71cm
The Nature Lover & The Floral Fanatic (One Size) - Fits up to 46cm
Leash - Approximately 120cm long
How should I care for it?
We recommend to
Use warm water and a gentle soap
Hand wash the product(s) with care and air dry in the shade
Use a stain remover and a sponge to remove dirt, when necessary
Remove the product(s) during rough/ messy play to ensure it last
Bow ties
Comes with 2 strips of Velcro
Cut to suit collar
Be careful not to remove too much
Bandanas
Iron on the reverse side to keep it looking perfect on your gorgeous pet(s)!
How much is the shipping?
Do check your shipping details so you will not incur additional costs for re-delivery in the event of incorrect/ incomplete addresses.
All orders will be shipped on the same day or the next working day (Monday to Friday).
Local shipping
Basic - $1.55
Tracked - $2.00
International Shipping
We ship worldwide! Contact us at hellococosage@gmail.com for the rates.